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Consumer Guide Directory

Consumer Guide Directory
National Consumer Organizations
American Association of Retired People
American Council on Consumer Interests (ACCI)
American Council on Science and Health (ACSH)
American Savings Education Council (ASEC)
Center for Auto Safety (CAS)
Center for Science in the Public Interest (CSPI)
Center for the Study of Services/Consumers’ Checkbook
Coalition Against Insurance Fraud
Congress Watch
Consumer Action (CA)
Consumer Federation of America (CFA)
Consumers Union(CU)
Families USA
Federal Citizen Information Center (FCIC)
HALT: An Organization of Americans for Legal Reform
Internet Crime Complaint Center (IC3)
Military Sentinel
National Association of Consumer Agency Administrators (NACAA)
National Association of State Utility Consumer Advocates (NASUCA)
National Community Reinvestment Coalition (NCRC)
National Consumer Law Center (NCLC)
National Consumers League (NCL)
National Council on Aging (NCOA)
National Foundation for Credit Counseling (NFCC)
National Fraud Information Center
Internet Fraud Watch (NFIC/IFW)
National Insurance Consumer Organization (NICO) See Consumer Federation of America (CFA)

National Senior Citizens Law Center (NSCLC)
Public Citizen
Women’s Bureau - Dept. of Labor
National Federal Agencies
U.S. Department of Agriculture
Banks: Office of the Comptroller of the Currency (your rights w/national banks)
Commodity Futures Trading Commission
Consumer.Gov — the federal government’s mega-consumer site
Consumer Product Safety Commission
Consumer Sentinel: Joint Federal/State/Local complaint database
CyberCrime.Gov: DOJ resource about computer crime
Department of Housing & Urban Development (HUD)
U.S. Department of Education
U.S. Department of Labor
Federal Communications Commission
Comptrollerof the Currency (”national” banks)
Environmental Protection Agency
Federal Citizen Information Center (Pueblo, CO)
Federal Reserve Bank consumer information
Fed Sales: one-stop shopping for government auctions, surplus, etc.
Federal Trade Commission
Federal Trade Commission Online Consumer Complaint form
Food and Drug Administration
Government Guide online complaint forms by topic
Internet Crime Complaint Center (FBI and others)
National Highway Traffic Safety Administration
U.S. Postal Inspection Service
Securities and Exchange Commission fraud/complaint center
Seniors.Gov: info from federal agencies for senior citizens
Department of Transportation: aviation consumer protection division
USA.gov(FirstGov): US Government information by subject
National International Consumer Resources
Asia Pacific Consumer Law links
Australian Office of Fair Trading
Australian Department of Fair Trading (New South Wales)
Australian Consumers’ Association
Australia’s Consumers’ Federation of Australia
Australian Competition and Consumer Information Scamwatch
Australia Office of Consumer and Business Affairs
Australian National Consumer Website
Australia Product Safety Recalls
Queensland, Australia Office of Consumer Affairs
Canada: Alberta Consumers’ Association
Industry Canada Consumer Connection
Industry Canada Consumer Information
Canada’s Consumer Information Gateway from government agencies
Consumers’ Association of Canada
Consumers Council of Canada
Canada: Financial Consumer Agency of Canada
Canada Ontario Motor Vehicle Industry Council: dealer complaints and info
SOCAP Canada
China Consumers Association
Consumers International
Consumers International list of consumer agencies worldwide
Danish Consumer Ombudsman
Denmark National Consumer Agency
Estonia Consumer Protection Board
eConsumer.gov: file consumer complaints about international transactions
European Advertising Standards Alliance (self-regulation)
European Commission on Consumer Affairs
European countries’ national consumer policies, organizations
EuroConsumer: handles shopping complaints on EU purchases
Finland National Consumer Research Centre
Germany’s Stiftung Warentest: product reviews, more
Hong Kong Consumer Council
Hungary Inspectorate for Consumer Protection
India (Rourkela) Consumer Protection Council
International Consumer Agencies list from Virtual Institute of Information
International Consumer Protection and Enforcement Network (ICPEN)
International listing of Consumer Organizations (from Consumers Intl)
Ireland Consumers’ Association
Ireland Consumerline.org: consumer advice, links, publications
Ireland (Northern) General Consumer Council
Irish Consumer strategy group
Ireland National Consumer Agency
ASSOUTENTI - Onlus - Associazione nazionale utenti dei servizi pubblici (Italian national consumers assoc.)
Jamaica Consumer Affairs Commission
Japan National Consumer Affairs Center
Korea Consumer Gateway to 200+ agencies/groups
Korea Consumer Protection Board
Malta: consumer articles, warnings by journalist
Malta Consumers’ Association
Mauritius Institute of Consumer Protection
Mexico’s Federal Consumer Protection Agency (en espanol)
Consumers’ Institute of New Zealand Consumer Online (NZ’s Consumer Reports)
New Zealand Ministry of Consumer Affairs
Polish Consumer Federation
Russian Consumer Federation
Consumers Association of Singapore
Slovenia Office of Consumer Protection
Catalan (Spain) Institute of Consumer Affairs; European Info Agency for Consumer Affairs
Spain: National Consumer Institute (in Spanish)
Spain: Consumer.es (consumer news stories in Spanish)
Swedish Consumer Agency
Swedish Consumer Coalition
Office of Fair Trading (UK govt agency)
Trading Standards Net (comprehensive UK consumer site)
Trading Standards Central (by U.K. government)
Trans Atlantic Consumer Dialogue
UK’s Advertising Standards Authority
UK’s Consumer.Gov Gateway to consumer information
UK Consumer Action Group
UK Consumer Direct: advice and information
UK Ethical Consumer: corp. social/environmental records
UK ICSTIS: monitors premium rate telephone services
UK’s National Consumer Council
Welsh Consumer Council (Wales)
State and Local Agencies
Alabama Attorney General’s Office Consumer Affairs Section
Arizona Attorney General
Arkansas Attorney General consumer protection
Banking Regulators by state (homepages)
California Attorney General consumer information/complaints
California Bureau of Auto Repair
California Contractors State Licensing Board
California Dept. of Consumer Affairs
CA Los Angeles County Dept. of Consumer Affairs
CA Office of Privacy Protection
CA Santa Cruz Cty District Attorney Consumer Affairs Division
CA San Francisco Consumer Advocate (weights and measures, agriculture)
Colorado Dept. of Law Consumer Protection
Colorado Office of Consumer Counsel (utilities)
Connecticut Attorney General Consumer Tips
Connecticut Dept. of Banking
Connecticut Dept. of Consumer Protection
Delaware Attorney General consumer information
Doctor licensing boards by state (those on-line only)
Florida Attorney General’s Office
Florida Dept. of Agriculture Division of Consumer Services
Florida Broward County Consumer Affairs Division
Florida’s Hillsborough County Consumer Protection Agency
Jacksonville, Florida Division of Consumer Affairs
Florida Miami-Dade County Consumer Services Dept.
Florida’s Orange County Consumer Fraud Unit
Florida Palm Beach County Consumer Affairs Division
Florida’s Pinellas County State Attorney Consumer Protection
Georgia Governor’s Office of Consumer Affairs
Georgia Consumers’ Insurance Advocate
Hawaii selected regulations from Dept. of Commerce & Consumer Affairs
Idaho Attorney General Consumer Protection
Illinois Attorney General’s Office
Illinois: City of Chicago Dept. of Consumer Services
Indiana Attorney General’s Office complaint form
Indiana Consumer (AG’s office)
Indiana Office of the Utility Consumer Counselor
Iowa Attorney General Consumer Protection Division
Kansas Attorney General Consumer Protection
Kansas Insurance Department
Kentucky Attorney General’s Office
Louisiana Attorney General
Maine Attorney General Consumer Protection Unit
Maine Office of Consumer Credit Regulation
Maryland Attorney General homepage
Maryland Montgomery County Division of Consumer Affairs
Maryland’s Office of People’s Advocate (utility advocate)
Massachusetts Attorney General
Massachusetts: Cambridge Consumers’ Council
Massachusetts: Cape Cod Consumer Assistance Council
Mass. Division of Registration: check on licenses of many tradespeople/professionals
Mass. Home Improvement Contractor Registration lookup
Massachusetts Metro West Consumer Assistance Office
Massachusetts Office of Consumer Affairs
Medicine/Medical/Doctor licensing boards state by state
Michigan Attorney General consumer & business information
Michigan Dept. of Consumer & Industry Services (selected laws)
Minnesota Attorney General (Consumer Connection)
Mississippi Attorney General Consumer Protection Division
Missouri Attorney General
Missouri Department of Insurance
Missouri Office of Public Counsel (utilities)
Montana Dept. of Administration Consumer Protection
Nebraska Attorney General
Nevada Attorney General Bureau of Consumer Protection
Nevada Consumer Affairs Division
New Hampshire Attorney General Consumer Protection Bureau
New Jersey Division of Consumer Affairs
New York Attorney General consumer information
NYC Department of Consumer Affairs
NYC Dept. of Consumer Affairs “Consumer Campus” - info for college students
NYC Public Advocate Consumer Complaining
New York State Consumer Protection Board
NY State Office of Professions (check licensing and disciplinary actions of 38 categories of professionals)
NY Nassau County Office of Consumer Affairs
NY Suffolk County Office of Consumer Affairs
New York, Ulster County Consumer Fraud Bureau
NY Westchester County Department of Consumer Protection
North Carolina Attorney General Consumer Protection
North Dakota Attorney General
Ohio Attorney General consumer info and complaint form
Ohio Consumers’ Counsel
Oklahoma Attorney General consumer protection
Oregon Attorney General
Oregon Dept. of Consumer and Business Services
Pennsylvania Attorney General’s Bureau of Consumer Protection
Pennsylvania Office of Consumer Advocate
Pennsylvania Utilities Commission Information
Pharmacy state regulatory boards
Rhode Island Attorney General
San Francisco’s Consumer Advocate
South Carolina Department of Consumer Affairs
South Dakota Attorney General’s Office
State and Local Consumer Agencies (Pueblo’s master list)
State and Local Government Directory (all agency types)
State banking departments
State insurance departments
State government homepages
State securities regulators (addresses and links)
Tennessee Division of Consumer Affairs
Texas Attorney General
Utah Attorney General
Utah Division of Consumer Protection
Vermont Attorney General consumer information
Virginia Attorney General
Virginia Beach Consumer Affairs Division
Virginia Office of Consumer Affairs
Washington DC Attorney General
Washington State Attorney General
West Virginia Attorney General’s office
Wisconsin Attorney General consumer news
Consumer Organizations and Professional Associations
American Arbitration Association
American Association of Individual Investors
American Association of Retired Persons (AARP)
American Consumer Institute

American Council on Consumer Interests
American Society of Home Inspectors
American Society of Travel Agents
Arbitration mandates in contracts, Give Me Back My Rights
Association of Certified Fraud Examiners
Association for Consumer Research
Association of Home Appliance Mfrs (Major Appliance Consumer Action Program)
BoatUS: industry-sponsored mediation of consumer complaints about boats
California Consumer Rights Association
Call for Action (network of consumer help centers)
CalPIRG (California Public Interest Research Group unofficial site)
California Utility Consumers’ Action Network
Center for Auto Safety
Center for Democracy & Technology ( net privacy issues)
Center for Science in the Public Interest
Coalition Against Insurance Fraud
Coalition Against Unsolicited Commercial Email (spam)
Commercial Alert: a Ralph Nader anti-commercialism and advertising group
Community Associations Institute: for homeowners assns, coops, condominiums
Consumer Action (San Francisco)
Consumer Attorneys of California
Consumer Federation of America
Consumer Federation of California
Consumers League of New Jersey
Consumers Against Supermarket Privacy Invasion (anti-scan-card page)
Consumers Union consumer advocacy and issues site
Consumers Union en espanol (in Spanish)
Consumer Watchdog: Foundation for Taxpayer & Consumer Rights
Consumers’ Voice: advocates on telecom issues
Council of Better Business Bureaus
DigitalConsumer.org: seeks personal rights to copy music, etc.
Direct Marketing Assn (DMA) consumer tips
Direct Selling Association Code of Ethics
Electronic Privacy Information Center
Foundation for Taxpayer and Consumer Rights
ID Theft Resource Center
Insurance Information Institute
Medicare Rights Center
Michigan Consumer Federation
National Association of Attorneys General (NAAG)
National Association of Consumer Advocates
National Assn. of Consumer Agency Administrators (NACAA)
National Assn. of Consumer Bankruptcy Attorneys
National Assn. of Insurance Commissioners
National Association of the Remodeling Industry (NARI)
National Assn. of Securities Dealers Complaint Program
National Association of State Utility Consumer Advocates
National Center for Financial Education
National Charities Information Bureau
National Coalition for Consumer Education/LifeSmarts
National Consumer Law Center
National Consumers League
National Consumers League Blog — Savvy Consumer
Consumer Assistance Directory: National Consumer Organizations (Consumer’s Resource Handbook)
National Consumer Organizations (list)
National Foundation for Consumer Credit (Consumer Credit Counseling Service main office)
National Fraud Information Center (National Consumers League — info)
Netcheck Commerce Bureau (similar to BBB)
North American Securities Administrators Association
Oklahoma Center for Consumer and Patient Safety
Organic Consumers Association
Pennsylvania Consumer Action Network
Online Privacy Alliance (businesses for voluntary privacy standards)
PlanetFeedback: send complaints/comments to companies online and off
Privacy Leadership Initiative: business site promoting best practices
Privacy Rights Clearinghouse
Public Citizen founded by Ralph Nader
Public Interest Research Groups (USPIRG & state PIRGs)
SOCAP — Society of Consumer Affairs Professionals in Business
Square Trade: free online alternate dispute resolution service
Stop RFID: A Caspian site devoted to electronic UPC codes
Tenants Union (directory of resources nationwide)
ToySafety.org: compilers of annual “10 Worst Toys” list
TRAC — Telecommunications Research & Action Center
Federal Citizen information Center
Consumer Action Website

Federal Trade Commission (FTC)
Offers consumer protection avenues and resources

International Consumer Protection (FTC)
Help for American businesses and resources
Consumer Protection Authorities Worldwide
Andean Community

General Secretariat

Argentina
Undersecretary of Consumer Defense

Australia
Australian Competition and Consumer Commission

Austria
Federal Ministry for Social and Consumer Protection

Azerbaijan
Antimonopoly Department

The Ministry of Communications and Information Technologies

Belgium
Privacy Protection Commission DG Enforcement and Mediation

Brazil
Office of Consumer Protection and Defense, Ministry of Justice

Bulgaria
Committee for the Protection of Competition
Commission for Trade and Consumer Protection

Canada
Office of Consumer Affairs
Consumer Measures Committee
Competition Bureau Canada
Competition Tribunal

Chile
National Consumer Service (SERNAC)

China
State Administration for Industry and Commerce (SAIC)

Costa Rica
Directorate of Consumer Support

Croatia
Consumer Protection Department
Ministry of Economy, Labour and Entrepreneurship

Cyprus

Commission for Personnel Data Protection

Czech Republic
Ministry of Industry and Trade

Denmark
The National Consumer Agency

El Salvador
Defensoría del Consumidor

Estonia
Consumer Protection Board

European Union
Health and Consumer Directorate (DG-SANCO)

Finland
Consumer Agency and Ombudsman

France
Directorate-General of Competition, Consumption and the Repression of Fraud

Germany
German Ministry for Consumer Protection, Food and Agriculture

Greece
Hellenic Data Protection Authority

Hungary
General Inspectorate for Consumer Protection (GICP)

India
Department of Consumer Affairs

Indonesia

Indonesian Regional Consumer Dispute Settlement Boards

Ireland
National Consumer Agency

Italy
Ministry for Economic Development, Directorate-General for Market Harmonization and Consumer Protection (DGAMTC)
Italian Competition Authority

Jamaica
Consumer Affairs Comission
Fair Trading Commission

Japan
Cabinet Office, Quality-of-Life Policy Bureau
Japan Fair Trade Commission

Latvia
Consumer Rights Protection Centre

Lithuania
State Consumer Rights Protection Authority

Malaysia
Ministry of Domestic Trade and Consumer Affairs

Mauritius
Consumer Protection Unit
Ministry of Industry, SME, Commerce and Cooperatives

Mexico
Federal Consumer Protection Commission (Profeco)

Netherlands
Consumer Authority, Ministry of Economic Affairs

New Zealand
Ministry of Consumer Affairs
Commerce Commission

Norway
Norwegian Consumer Ombudsman

Panama
Authority for Consumer Protection and Competition Defense

Papua New Guinea
Independent Consumer and Competition Commission

Paraguay
National Integrated Consumer Protection System

Peru
National Institute for the Defense of Competition and the Protection of Intellectual Property (INDECOPI)

Poland
Office for Competition and Consumer Protection

Portugal
National Commission for Data Protection
Directorate-General for Consumers, Ministry of Economy and Innovation (DGC)

Romania
National Authority for Consumer Protection

Russia
Consumer Protection Agency

Serbia
Sector for Trade, Consumer Protection and Price Policy, Ministry of Trade and Services

Slovak Republic
Consumer Protection Department, Ministry of Economy

South Africa
Office of Consumer Protection, Department of Trade and Industry

South Korea
Korea Consumer Protection Board (KCPB)

Spain
National Institute of Consumers

Sri Lanka
Consumer Affairs Authority

Sweden
Swedish Consumer Agency

Switzerland
Federal Consumer Affairs Bureau

Thailand

Consumer Protection Board

United Kingdom
Office of Fair Trading

United States
Federal Trade Commission

Uruguay
Consumer Defense Area, Directorate-General of Commerce, Ministry of Economy and Finance (ADECO)

Uzbekistan
State Committee on Demonopolization, Support of Competition and Entrepreneurship
Public Interest Resource Groups (PIRGs)
U.S. PIRG
Public Interest Resource Groups (PIRGs) by State
Alaska Public Interest Resource Group
Arizona Public Interest Resource Group
California Public Interest Resource Group
Colorado Public Interest Resource Group
Connecticut Public Interest Research Group
Florida Public Interest Resource Group
Georgia Public Interest Resource Group
Illinois Public Interest Resource Group
Indiana Public Interest Resource Group
Iowa Public Interest Resource Group
Maryland Public Interest Resource Group
Massachusetts Public Interest Resource Group
Michigan Public Interest Resource Group
Missouri Public Interest Resource Group
North Carolina Public Interest Resource Group
New Hampshire Public Interest Resource Group
New Jersey Public Interest Resource Group
New Mexico Public Interest Resource Group
New York Public Interest Resource Group
Ohio Public Interest Resource Group
Oregon Public Interest Resource Group
Pennsylvania Public Interest Resource Group
Rhode Island Public Interest Resource Group
Texas Public Interest Resource Group
Washington Public Interest Resource Group
Wisconsin Public Interest Resource Group
Individuals and Insiders
Executive Paywatch
Executive compensation search engine
Insider trading information
Court Records
Which law firms represent top corporations
Federal, state, and local court records
Securities Lawyer’s Deskbook
Database of the Congressional Record and current legislative bills
Banks insured by the Federal Deposit Insurance Corporation (FDIC)
Better Business Bureaus
United States of America – States and Provinces


Alabama
BBB of Central Alabama & the Wiregrass
BBB of North Alabama
BBB of South Alabama
BBB of W. Georgia-E. Alabama & S.W. Georgia
BBB Serving Cullman and Winston Counties
BBB Serving Lauderdale, Colbert, Franklin & Marion Counties
BBB Serving Morgan, Limestone & Lawrence Counties


Arkansas
BBB of Arkansas
BBB of Central Louisiana & the Ark-La-Tex
BBB of Central Louisiana & the Ark-La-Tex
BBB of the Mid-South


Connecticut
BBB of Central New England
BBB of Connecticut


Delaware
BBB of Delaware


District of Columbia
BBB of Metro Washington DC & Eastern Pennsylvania


Florida

BBB of Central Florida
BBB of Northeast Florida
BBB of Northwest Florida
BBB of Southeast Florida & the Caribbean (1)
BBB of Southeast Florida & the Caribbean (2)
BBB of West Florida


Georgia
BBB of Central Georgia
BBB of Metro Atlanta, Athens & NE Georgia
BBB of Southeast Tennessee & Northwest Georgia
BBB of Southwest Georgia (Albany branch)
BBB of the Southeast Atlantic
BBB of W. Georgia-E. Alabama & S.W. Georgia


Illinois
BBB of Central & Eastern Iowa
BBB of Central Illinois
BBB of Chicago & Northern Illinois
BBB of E. Missouri & S. Illinois
BBB of Rockford
BBB of the Tri-State Region


Indiana
BBB of Central Indiana
BBB of Cincinnati
BBB of Louisville, Southern Indiana & Western Kentucky
BBB of Northeastern Indiana
BBB of the Tri-State Region


Iowa
BBB of Central & Eastern Iowa
BBB of Nebraska, South Dakota & Southwest Iowa
BBB of Quad Cities


Kansas
BBB of Greater Kansas City
BBB of Northeast Kansas
BBB of Southeast, Central & Western Kansas


Kentucky
BBB of Central & Eastern Kentucky
BBB of Cincinnati
BBB of Louisville, Southern Indiana & Western Kentucky
BBB of Middle Tennessee


Louisiana
BBB of Acadiana
BBB of Central Louisiana & the Ark-La-Tex
BBB of Greater New Orleans Area
BBB of Northeast Louisiana
BBB of South Central Louisiana
BBB of Southwest Louisiana
BBB of Tri Parish Area


Maine
BBB of Eastern MA, ME, RI & VT


Maryland
BBB of Greater Maryland
BBB of Metro Washington DC & Eastern Pennsylvania


Massachusetts
BBB of Central New England
BBB of Eastern MA, ME, RI & VT



Michigan
BBB of Detroit & Eastern Michigan
BBB of NW Ohio & SE Michigan
BBB of Western Michigan


Minnesota
BBB of North Dakota & Minnesota


Mississippi
BBB of Mississippi
BBB of the Mid-South


Missouri
BBB of E. Missouri & S. Illinois
BBB of Greater Kansas City
BBB of Southwest Missouri


Nebraska
BBB of Central & Eastern Iowa
BBB of Nebraska, South Dakota & Southwest Iowa
BBB of Nebraska, South Dakota & Southwest Iowa


New Hampshire
BBB of New Hampshire


New Jersey
BBB of New Jersey


New York
BBB of Long Island
BBB of Metropolitan New York
BBB of the Mid-Hudson
BBB of Upstate New York


North Carolina
BBB of Asheville of Western NC
BBB of Central North Carolina
BBB of Coastal Carolina
BBB of Eastern North Carolina
BBB of Greater Hampton Roads
BBB of Northwest North Carolina
BBB of the Southern Piedmont


North Dakota
BBB of North Dakota & Minnesota


Ohio
BBB of Akron
BBB of Canton Regional & Greater West Virginia
BBB of Central Ohio
BBB of Cincinnati
BBB of Cleveland
BBB of Dayton / Miami Valley
BBB of Mahoning Valley
BBB of NW Ohio & SE Michigan
BBB of West Central Ohio


Oklahoma
BBB of Central Oklahoma
BBB of Tulsa


Pennsylvania
BBB of Metro Washington DC & Eastern Pennsylvania
BBB of Northeastern PA
BBB of Western Pennsylvania


Puerto Rico
BBB of Southeast Florida & the Caribbean


Rhode Island
BBB of Eastern MA, ME, RI & VT


South Carolina
BBB of Central Georgia
BBB of Central South Carolina & Charleston
BBB of Coastal Carolina
BBB of the Southeast Atlantic
BBB of the Southern Piedmont
BBB of Upstate South Carolina


South Dakota
BBB of Central & Eastern Iowa
BBB of Nebraska, South Dakota & Southwest Iowa


Tennessee
BBB of Greater East Tennessee
BBB of Middle Tennessee
BBB of Southeast Tennessee & Northwest Georgia
BBB of the Mid-South


Texas
BBB of Abilene
BBB of Amarillo
BBB of Brazos Valley
BBB of Central & South Central Texas
BBB of Central East Texas
BBB of Central Louisiana & the Ark-La-Tex
BBB of El Paso
BBB of Ft. Worth
BBB of Metropolitan Dallas
BBB of Metropolitan Houston
BBB of North Central Texas
BBB of San Angelo
BBB of South Texas
BBB of Southeast Texas
BBB of the Coastal Bend
BBB of the Permian Basin
BBB of the South Plains


Vermont
BBB of Eastern MA, ME, RI & VT


Virginia
BBB of Central Virginia
BBB of Greater Hampton Roads
BBB of Metro Washington DC & Eastern Pennsylvania
BBB of Western Virginia


West Virginia
BBB of Canton Regional & Greater West Virginia
BBB of Metro Washington DC & Eastern Pennsylvania

Wisconsin
BBB of Wisconsin
BBB of Wisconsin, N.E. Region

Canada

Alberta
BBB of Central & Northern Alberta
BBB Serving Southern Alberta and East Kootenays

British Columbia
BBB of Central & Northern Alberta
BBB of Mainland B.C.
BBB of Vancouver Island
BBB Serving Southern Alberta and East Kootenays

Manitoba
BBB of Manitoba

New Brunswick
BBB of the Maritime Provinces

Newfoundland & Labrador
BBB of Newfoundland & Labrador

Nova Scotia
BBB of the Maritime Provinces

Ontario
BBB of Eastern & Northern Ontario & the Outaouais
BBB of Manitoba
BBB of Mid-Western & Central Ontario
BBB of South Central Ontario
BBB of Western Ontario
BBB of Windsor & Southwestern Ontario

Quebec
BBB of Eastern & Northern Ontario & the Outaouais
BBB of Quebec

Sasakatchewan
BBB of Saskatchewan

Additional BBB Resources
BBB OnLine(look for the “CARE” symbol to assure honest dealings)
Better Business Bureau On-line Complaint
Canadian Council of Better Business Bureaus
Council of Better Business Bureaus
National Advertising Division of the BBB
Corporate Accountability Organizations and Websites
Corporate Watch
Research corporate deeds and misdeedsCorpWatch
DataCenter
Students Transforming and Resisting Corporations (STARC)
Multinational Monitor
Corporate Finance, Governance and Operations Research
BestCalls
BrbPub
Corporate Governance
Council of Institutional Investors
Database of pension and welfare benefit fund ERISA filings
Earnings
ERISA covered plans
Factiva
Friends of the Earth
Hoovers
Ideal Prospectus
Institutional Holdings Data
Lexis
Lion Shares
Muni Statements
Morningstar’s mutual fund database
Nelson’s online directory
Securities and Exchange Commission (SEC)
SEC EDGAR filings
Shareholder Action Network
The Corporate Library
Thomas Register
Thomson Financial Investment Banking and Capital Markets Group
Vcall
Yahoo Finance
Zacks
Consumer Financial and Additional Resources
American Council on Consumer Interests
American Stock Exchange (AMEX)
American Institute of Certified Public Accountants (AICPA)
Business Law Prof Blog
Certified Financial Planner Board of Standards Inc.
Committee of European Securities Regulators (CESR)
Consumers Union
Consumer World
Corporate Counsel.net Blog
Federal Citizen Information Center
Federal Consumer Information
Financial Accounting Standards Board (FASB)
Institutional Shareholder Services (ISS)
International Organization of Securities Commissions (IOSCO)
Investment Adviser Registration Depository (IARD)
Investment Counsel Association of America (ICAA)
Investment Company Institute (ICI)
M & A Law Prof Blog
National Association of Securities Dealers, Inc. (NASD)
National Association of Securities Dealers - Regulation (NASDR)
National Association of Securities Dealers Automated Quotations (NASDAQ)
National Fraud Information Center
New York Stock Exchange (NYSE)
North American Securities Administrators Association (NASAA)
PCAOB Rulemaking
Public Company Accounting Oversight Board (PCAOB)
Public Investors Arbitration Bar Association (PIABA)
Recalls.Gov
Sarbanes-Oxley Blog
Sarbanes-Oxley Forum
Securities Class Action Clearinghouse (Stanford)
Securities and Exchange Commission (SEC) Home
SEC Law
Securities Law Beacon
Securities Litigation Watch
SEC Proposed Rules
Securities Industry Association (SIA)
Securities News provided by Google
SOX First
10b-5 Daily
U.S. Senate Committee on Banking, Housing & Urban Affairs
U.S. House Committee on Financial Services
U.S. Copyright Office
U.S. Consumer Product Safety Commission
U.S. Dept. of Justice
U.S. Dept. of Transportation— SafetyWhite Collar Crime Prof Blog
World Stock Exchanges
World Federation of Exchanges
WSJ Law Blog
Investing & Investments Resource
AAA Investment Guide for the UK
American Association of Individual Investors (advice)
Annual Reports Online (free ordering)
Big Charts: big stock/fund movers, historical quotes
Broker Check from FINRA: look up a stock broker or brokerage’s history
Daily Stocks (compendium of sources to research stocks)
Direct Stock Purchases from the company (list, online orders)
Dividend Reinvestment Plans by Moneypaper
e-Broker/Ameritrade ($8 trades!)
Search EDGAR at the SEC (corporate filings)
Fidelity Investments
Fund Alarm: warns which mutual funds do the worst (3 alarms)
Funds 101 — Mutual Funds for the New Investor
Good Money (for socially concerned investments)
HUD Home Sales
Internet Real Estate Directory
Investing for the Future: basic home study course from Rutgers Co-op Ext.
Investment Finder from MSN/MoneyCentral: screens stocks/funds by your criteria
Investor’s Clearinghouse: investment education
Investor education from the Ontario Securities Commission
Investor Education from North Amer. Sec. Admin. Assoc.
Investor Guide: personal finance megasite
Investing Online Resource Center: Is it right for you?
Investor Protection.org (education, links)
Investopedia: tutorials, articles, and dictionary of terms
Merrill Lynch
Morningstar tracks, rates, updates your portfolio
The Motley Fool (AOL’s popular investment gurus)
Mutual Fund Cost Calculator by Andrew Tobias (how fees affect returns)
Mutual Fund Magazine (articles and ranking of funds)
National Discount Brokers (on-line trading)
Net Stock Direct: buy stocks directly from company
Online Broker Ratings Scorecard from Gomez Advisors
On-line Investment Fraud Prevention from the SEC
PCQuote(15 minutes delayed)
Quote.Com (stock quotes)
Prudential Securities (retirement planning and other info)
Real time stock quotes free from NASDAQ
SEC Investor Education Center
Securities Investor Protection Corporation: pays if brokerage fails
The Sensible Investor: ratings of mags, sites, etc. + straight advice
Stock analysts’ predictions rated, company snapshots for future growth
Stock Detective: Looks at scams and shady investments
Stock market simulator from League of American Investors
StockScreener by 20 criteria from Hoover’s
Stock Smart (quotes, news, comparisons by industry)
Trader’s Financial Resource Guide
Wall Street Research Net (15,000+ companies’ info)
Personal Finance and Financial Resources
AnnuityTruth.org: facts and warnings about buying annuitiesAustralia’s “My Money” (banking, insurance, invest, scams)
American Bankruptcy Institute: Consumer Bankruptcy Center
Bankruptcy law backgrounder
Benefits Checkup: identifies state and federal programs for seniors, including prescription drugs
Bloomberg University: free money management courses
Boston Home/Condo Selling Prices (Banker & Tradesman)
Bottom Line Personal: personal finance newsletter
Carnival of Personal Finance: Weekly list of best money stories
Charity ratings and free reports (BBB & Give.org)
Charity Watch: ratings by the American Institute of Philanthropy
Charity database (GuideStar) search 650,000+ nonprofits
Charity Navigator: helps you evaluate charities
National Center for Charities Statistics (form 990)
College Loan information including online account activity
College Shopping/Wired Scholar: find a college, get prices, financing tips

College Savings state plans (section 529 tax-deferred plans)
Currency Converter based on current rates
Currency Calculator: True cost of foreign purchases w/credit card surcharges
Dollar Stretcher (columns on wise money management)
Donations and their tax deduction value (Salvation Army)
Edmund’s New & Used Car Prices, Reviews and Crash Data
The Electronic Newsstand’s Financial Magazines
Family Financial Education from Merrill Lynch
Fannie Mae
Federal Reserve Financial Education site (”FRED”)
FeeDisclosure.com: analyzes the real estate and mortgage fees in loans
Financial advisors: how to select, articles about financial planning
Financial Aid Information (very comprehensive)
Financial Calculators for home, investing, college, etc.
Financial calculators from ChooseToSave
Financial Engines: evaluates your 401K and investments to meet retirement goals
Financial education and literacy site from the Federal Reserve
FinPlandotCom: basic info/free software on personal finances
Financial Planners: tips on finding a CFP
Financial Planning information from Prudential
Financial Planning megasite by planner EF Moody
Financial Planning Toolkit from CCH
Fuel Cost Calculator: estimate gasoline cost point A to B in your car
H & R Block Tax Tips
Institute for Consumer Financial Education
IRS forms, publications, and regulations
Kathy Kristof’s Personal Finance weekly column
Kiplinger’s Personal Finance Magazine
Life Advice: series of money articles for various stages of life
MoneyCentral from Microsoft: advice on smart buying, personal finance, more
Money Magazine Personal Finance Magaine
Money Minded: personal finance articles from Hearst
Money saving tips from Mining Company’s Personal Credit Guide
Money Extra
Multi-Level Marketing: What’s Wrong with it
MyMoney.gov: comprehensive education site to save, invest, and manage money
National Center for Financial Education
Nellie Mae College Loan Information
Unclaimed Pensions directory (fed. Pension Benefit Guaranty Corp)
Practical Money Skills: basics for kids, students, families
Predatory loan warnings from ResponsibleLending.org
Quicken Financial Network
Relocation salary calculator
Retirement Calculator: spend down to the last penny
Right on the Money: PBS series archives on smart money management
Roth IRA resource page for retirement accounts
Savings Bond information from the US Treasury
Savings Bonds, search unclaimed, stopped earning interest
Scholarships for college, searchable database by Sallie Mae/WiredScholar.com
Scholarship Scam Alert
Securities Fraud and Investor Protection information
The Simple Dollar: common sense blog about everyday money matters
Smart Money Interactive: magazine with added personal finance features
Social Security earnings statement from SSA
Student aid information by US, tuition comparisons
Tax Advice from Ernst & Young
Crash Course in WILLS and TRUSTS
Ultimate Prosperity… if you want to make money fast
Unclaimed Assets Search (including state links)
Unclaimed Property state links (click on “find property”)
Unclaimed/Abandoned money and property US search (MissingMoney)
Unclaimed IRS Tax Refunds — search for your name
Unclaimed US savings bonds, treasury notes, etc.
Women’s Wire: Money-oriented features for women from Bloomberg
Worth Magazine Online
Young Money: non-stuffy financial advice for young adults
Your Credit Counts: credit and money management learning site
Insurance Resources
A.M. Best Insurance Company Ratings
Automobile appraisal and insurance questions answered
Auto Insurance interactive rate comparison
BudgetLife: lists lowest comparative term rates/quotes
Calculate Your Home’s replacement value
California Insurance Premiums Comparison (home and auto)
Canadian Coalition Against Insurance Fraud (includes ethics self-test)
CLUE reports: insurance claims history of individual consumers
Consumer Insurance Advocate for CA: shopping advice; handling denials
Demutualization Claims: facts about policyholders’ rights, etc.
Disability Income Insurance: how to buy, etc.
Health/disability insurance guides from Health Ins. Assoc.
Health insurance policy requirements/rights in each state

I-CAN: Insurance Consumer Advocate Network; tips, help
Insurance Fraud.org
Insurance fraud: report it anonymously
Insurance Information Exchange
Insurance Information Institute: for all types of insurance
Insurance price quotes
Insurance Web (insweb): quotes, estimators, tutorials
Life/Health Insurance 101
JD Power ratings of insurance, investment, travel, telephone and car companies
Long term care insurance buyer’s advocate (industry-run)
Long Term Care Insurance information/sales
Massachusetts Insurance Fraud Bureau (turn in a crook hotline/form)
Mass Mutual LifeBridge free life insurance program
Medical Information Bureau: the insurance/medical record “credit” bureau
National Association of Insurance Commissioners
Standard & Poor’s and others’ Insurance Company Ratings
Travel Secure: CSA Travel trip cancellation/interruption insurance
InsureMyTrip: travel insurance comparisons of 13 companies
Weiss Ratings of insurance companies, banks, brokerages (worst list free)
Credit, Loans and Banking Resources
Amazing Rates: search for highest certificate of deposit interest rates
Ask Jack About Debt: straight talk about handling credit and debt
ATM machines: finds 3 closest to you + map!
ATM Machines without surcharges
Bank Rate Monitor — Best Credit Card Deals
Bank Rate Monitor — Home Loan Rates Around the Country
Bank Rate Monitor — Savings Rates Around the Country
Bank Rates and Deals: monitors savings interest rates
Banking Online comparison chart of banks, fees, 800 numbers
Bankruptcy Creditors’ Service
Bankruptcy and Debtor’s information/links
Banx rate comparisons (loans, CDs, credit cards)
Coin Counting, free and cheap locations by state
Community Reinvestment Act (CRA) ratings of lenders (searchable)
Booklets on Credit and Money (Pueblo, Colo.)
Card Ratings: Lists of best credit cards by category
Cdars: free service to get FDIC insurance on deposits over 100K
Check Conversion: your rights in electronic transfers
Check 21: FAQ on return of cancelled checks law
Compare savings, loans, credit card rates from iMoneyNet
Credit Bureau addresses, telephones, and opt-out of prescreening
Credit Bureau information from their trade association
Consumer Credit Counseling Service (National Foundation for Consumer Credit)
Booklets on Credit from the FTC
Credit Card feature finder from GetSmart
Credit Card Nation: advice for college students about credit
Credit Card Offers: compares leading credit cards by type
Credit Card Tuneup: helps find best cash back/rebate cards
Credit Info Center — comprehensive credit education info
Credit issues for students from American Express
Credit Page: find a credit counselor; learn rights
Credit reports free annually from each credit bureau
Credit Scores: how your “secret” credit score is derived (Fair Isaacs)
CreditSlips.org: a blog by 7 academics discussing credit
CreditSmart: in-depth consumer education from Freddie Mac
Credit Talk (basic budgeting advice from MasterCard)
Credit Union National Association (CUNA)
Currency exchange calculator for foreign money
DebtAdvice.org: credit counseling advice from NFCC
Experian (TRW) Credit Bureau Information
Fair Credit Reporting Act (credit reports/bureaus) Q&A
FDIC Insurance on bank accounts: Q&A and interactive calculator
Financial Education websites from Citigroup
Financial literacy/banking education from ABA
Financial Literacy (360 Degrees): comprehensive education site
Home Banking on the Internet (NetBanker Online Banking Report)
Identity Fraud: complete how to cope guide if you become a victim
MasterCard
MasterCard consumer education topics
Massachusetts bank fee survey comparing checking/ATM fees
Merchant Credit Card Accounts — how not to get taken
Money Management International: free credit/debt counseling
Mortgage Calculators
Mortgage comparisons, calculator for up to 5 different loans
Calculate your MORTGAGE potential
Mortgage Marvel: real-time mortgage rate comparison of online lenders
Mortgage Professor: former U of P teacher shares his wisdom
Mortgages rates around the US (largest database)
Mortgage Rates Today and Arm Indexes (HSH)
Private Mortgage Insurance (PMI): calculators; when can drop
Ram Research Credit Card page
Reverse mortgages (independent information)
Reverse Mortgages information from lenders’ trade association
Scorecards by Gomez Advisors: ratings of online banks
Trans Union credit reporting agency
12 Credit CardSecrets Banks Don’t Want You to Know
Visa